Since writing the article below a year ago, virtual meetings have become exponentially more common – especially with global health concerns restricting travel and group gatherings. It’s more important than ever to ensure virtual meetings are productive, engaging, and relevant. Each person responds differently to a virtual environment: some struggle mightily to resist multi-tasking; others
Take a moment to watch Bill Gates in this video. Consider how you view his credibility. According to a global poll of 42,000 people, he’s the most admired person in the world. He generates instant credibility, doesn’t he? When you watch, your brain remembers something about his accomplishments and wealth. But you can’t process all
Credibility: the quality of being trusted and believed in. (Oxford Dictionary) Think for a moment about where in your life you’d like more credibility. Perhaps it’s with people in your company who aren’t on your team or in your department. Maybe you’d like more credibility with potential customers, or with a group or community that’s
Do you ever feel overwhelmed by the number of opportunities to make an impact in the world, in your work, and in your community? It’s common to wish we could make a bigger difference, but it’s just as common to feel limited by our resources, lack of knowledge, and fears. Cue what I like to
With the release of “A Beautiful Day in the Neighborhood” this past November, I have fully jumped on the Mister Rogers bandwagon. Or shall we say, “neighborhood trolley.” Even though “Mister Rogers Neighborhood” was on air for all of my childhood, my puppets of choice at the time went by names like “Cookie Monster” and
I’ve previously discussed the principle that Dale Carnegie determined would be number one in his book on relationships and influence: Don’t Criticize, Condemn, or Complain. Being critical, judging, or complaining not only hinders trust, but it also makes it hard to get others to see things your way. But just why is that the case?
Recently, I watched a colleague present at a conference, and something about the presentation moved me. The passion, the mastery of the material, the risk this person took to be on stage — it all just hit me. Suddenly, my chest felt full and tears started streaming out of the corner of my eyes. And
One of the ironies of being human is that it can sometimes be hard just to be your authentic self. And no one knows that more than a middle schooler. I see my sons facing these pressures every day. Like when I recently drove one son to a tennis match with his doubles partner —
On a Minneapolis radio station in the early 90s, a satirical disc jockey called the Chucker used to conduct hilarious interviews of famous people. The Chucker was obnoxious. The bigger the celebrity’s ego, the more the Chucker would frustrate them with his demoralizing behavior. Go listen to the recordings. They’ll make you squirm. Perhaps some
Imagine you’re out with a group of friends. How much thought are you giving to how you’re being perceived? Consider a work meeting. How often are you thinking about what people think about you? How much are you evaluating your own behaviors? Those are questions psychology expert and professor Mark Snyder has studied for three
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE