Why You Should Never Settle…the Art of Shokunin


In the wonderful documentary, Jiro Dreams of Sushi, revered sushi chef Jiro Ono does something completely uncommon and unnecessary. Despite being 85 years old and widely considered the world’s greatest sushi chef, he never settles. We can sum his constant push toward perfection in the Japanese word shokunin, meaning “craftsman” or “artisan.” But even beyond technical

How to Get People to Listen to You


Do you ever feel resentful that people aren’t listening well enough to you when you talk? Perhaps it’s your boss, a client, or your husband. Maybe you’ve said, “I told you that, but you didn’t listen!” Or you’ve thought, “Why are people on their phones in our meetings!?” It can be a difficult and frustrating

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About Matt
MATT NORMAN

Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE