How To Be More Confident At Work


Ever since I wrote about courage, I continue to see examples of how confidence determines your willingness to do difficult things. Confidence allows you to say “yes” to a good but hard thing or “no” to something bad yet alluring. It’s trust in yourself — your values, self-image, and capacity. I’ve especially been noticing it

How to Give Advice Disguised as a Question


When is a question more than just a question? Here’s a good example: Have you ever thought about seeing a therapist? That’s actually advice disguised as a question. The problem is, rather than generating dialogue, these kinds of questions often elicit a defense like: I’ve tried…I’ve thought of that…That won’t work because… Do you ever ask

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About Me

About Matt
MATT NORMAN

Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE