I spent time last Saturday preoccupied with my failings from the week. Over and over I processed frustration with myself for the way I’d responded to a few questions in a radio interview I’d done. You should have prepared more. Why did you say that? How did you forget to say that? Are you ever
My first “real” job was working the floor at our local Musicland store. When the store closed each day, we’d lower the metal gate to the inside of the Eden Prairie shopping mall. One of my managers, Jeff, would always start the store closing rituals the same way: He’d play Van Halen music super loud.
Over the holiday weekend, I got to connect with my dad, who spent his entire career speaking and coaching adults to develop more effective relationships using the Dale Carnegie concepts and methods. We talked about my dad’s belief that we all have levels of relationship “capital” in invisible bank accounts that exist between people. Our
Eighteen months ago, I woke up in the middle of the night with a racing heart and shortness of breath. Cash reserves at our company were falling. We’d made large investments to expand our successful business, but they weren’t paying off fast enough. There was no end in sight. The investments we’d made weren’t bad;
When you’re the leader, it’s only natural that all eyes are on you. You’re out in front, setting the direction, and making sure results are achieved. Do you absorb the spotlight or deflect it? Do you step into the spotlight or do you step back so it shines on others? As the daughter of Nordic
What difference do you see between these statements: The traffic was awful vs. I left late My schedule is crazy vs. I’ve agreed to too many things You’re making me angry vs. I’m feeling defensive She didn’t get back to me vs. I need to follow-up with her This job is too difficult vs. I’m not doing what
When you think about risk, your mind might instantly go to the external hazards and potential threats “out there.” But as humble leader Dan Dye, CEO of Ardent Mills, recently reminded me, one the biggest risks you can take is much more personal: It’s the risk to be who you are, no matter what. And
Imagine the pressure of a top technology job at Dow Jones, The Wall Street Journal, or a fast-growing cloud service platform for over 75,000 retailers in 60 countries. Quality, speed, and innovation are critical. Now imagine the feeling when something goes wrong in those jobs: a missed deadline, a quality issue, upset subscribers. The reputational,
My wife recently confessed that she was feeling like she’d let others down. I was initially quite surprised. She had just hosted approximately 20 women at an impactful work-related event, and after all the time she put in coordinating invitations, seating, and logistics, the event was a huge success. But what was on her mind
Humble leaders are, by definition, modest and self-effacing. In fact, if there’s a common thread across all the interviews I’ve done with humble leaders in this series, it’s that it’s never all about them. They’re just as quick to shine the spotlight on others. Common Thread Among Humble Leaders I thought about this during my
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE