In his book “A Hidden Wholeness: The Journey Toward an Undivided Life,” Parker Palmer observes that human beings — especially in group settings — often behave like animals in the wild that remain in hiding and only allow themselves to be seen when it’s safe and worthwhile to take the risk. The only difference in
We all face setbacks at some point or another. The true test comes in how we handle them. I’ve been thinking about Sgt. Earl Plumlee, who received the U.S. Medal of Honor last year as part of the 1st Special Forces Group in Afghanistan. From the citation: “While deployed to Afghanistan, then-Staff Sergeant Plumlee instantly
Breathe. Look up. Shoulders back. Push harder. Release the fear. When I went through certification to become a group fitness instructor several years ago, I learned about the power of these kinds of “coaching cues,” quick words spoken in the moment to help someone improve their performance in real time. Coaching cues aren’t just for
It was a high-stakes meeting. Others had given their opinions, and I decided I should speak up, too. So I did. As I was speaking, though, I began to have the sense that I wasn’t saying exactly what I wanted to say. I tried to convey confidence through a strong voice and gestures, but I’m
Years ago, I worked with a leader whose behavior would completely change during the final three days of every quarter. He would transform from a magnanimous, caring leader with a natural, relaxed demeaner into an anxious, ruthless man. Everyone knew that, for those three days, he was to be feared…unless we were comfortably ahead of
It’s not easy to lead or influence when you’re struggling to cope with the stress or frustrations of the moment or with anxieties about what might happen in the future. This is why self-regulation is such an important quality for leaders. According to Verywell Mind, self-regulation is the ability to act in a way that
Eugene Peterson wrote in his memoir that he was hurt when his son said to him, “You only preach one sermon!” As an experienced and well-regarded minister who preached on many different texts and applications, the elder Peterson couldn’t believe his son would say such a thing. Then one day, the comment made more sense.
One day last summer, as our family was finishing up our time at the pool, my son decided to walk away and wait patiently. He never said he was leaving. Just disappeared. We weren’t scared as much as we were confused. “Where did he go!?” Then we got frustrated. “What does he think he’s doing
In April, we succeeded in getting our client’s attention, creating interest, and building the belief that our project would make an impact. But COVID made a lot of other things seem more urgent to them, and interest in our project stalled out. The question for us was, should we all just go into a holding
So there my colleague and I were, listening to the needs of a client. Like doctors, we internally formulated our diagnosis as we learned about our patient’s symptoms and situation. The more we heard, the surer we were of what the patient needed. In fact, we were certain that we could help. And not only
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE