Over the holidays, I observed many people on work calls during their “time off.” Family members and friends often watched and waited, or just went off on their own. One daughter mindlessly scrolled her phone while she waited for her dad to finish his call, pausing every five minutes to signal her impatience. A friend
At a dinner party my wife and I attended recently, the host asked everyone to answer this question: What is an area of life where your thoughts have changed in recent years? It’s a fascinating question because it implies that our thoughts (opinions, perceptions, assumptions, priorities, and values) can actually change. Neuroscientists refer to this
In the movie Invictus, national rugby team captain Francois Pienaar faces a challenge shared by most South Africans: He’s asked to change his beliefs and his ways. Newly elected president Nelson Mandela has set bold objectives for racial reconciliation after years of apartheid. The movie beautifully depicts the true story of how Mandela influenced Pienaar
The following post was written by my good friend Isaac Vogel, who owns a successful painting company. I appreciate the simple, actionable, relevant guidance here for anyone in any role. I’ve spent most of my career in sales and I always bristle a bit when I tell people I’m in “sales” or when a customer
I almost didn’t write this article. The idea came to me while I was walking my dog, but I didn’t write it down. It could have been gone forever. Fortunately, though, I remembered it later when I was showering — and I made a point to write the idea down as soon as I got out.
After a year of doing all meetings virtually, I have discovered many essentials to making virtual meetings more productive and engaging. Beyond my own meetings, I’ve trained hundreds of leaders in the past year on how to reduce boredom, multi-tasking and burnout in virtual meetings. Of course, some virtual meeting fatigue and frustration is inevitable.
One of my favorite “hacks” is re-typing highlighted portions of non-fiction I’ve read. The process of highlighting once then re-reading and re-typing later tends to lock concepts into memory for later retrieval when it’s most useful. Below are my re-typed notes from David Epstein’s recent book Range, which I found to be extremely interesting and
How do you sell (or outreach, fundraise, negotiate, network, interview, or gain buy-in) when the people you’re trying to reach are remote and afraid? Being socially distanced can prove to be challenging but also full of opportunity for new growth and outreach. Giving in to fear and isolating yourself beyond necessary means will only lead
This post was originally published on November 19, 2013. It was modified on July 8, 2019. At a panel discussion I attended a while back on the topic of the future of education in the US, someone in the audience asked, “Who should lead the innovation?” To which one of the panelists demanded, “Look around
Two months ago, at the beginning of our company’s calendar year, I wrote a plan to make this the most intentional work year of my life. Our team had affirmed our mission, vision, values, and strategy. And with the help of others, I identified the “work goals” that would lead me on the fastest path
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE