There’s a beautiful and instructive scene in the movie Inside Out when Bing Bong doesn’t want to keep going because he’s so upset about the changes happening around him. The character representing Joy becomes frustrated and tries to coax Bing Bong to move on. “It’s going to be OK, we can fix this,” she cheers.
Early in my career, I reported up to a very impatient listener. Occasionally, he would ask me to meet with him, which was always a dreaded request — not because he was mean; he just had the shortest attention span I’d ever experienced. With my background as a software engineer, I went into those meetings
According to research, one of the reasons for Forrest Gump’s emotional resilience was his metaphor for life: “My mama always said life is like a box of chocolates. You never know what you’re gonna get!” This finding was reinforced by a fascinating experiment involving 50 participants who spent five minutes each day writing about their
It was a high-stakes meeting. Others had given their opinions, and I decided I should speak up, too. So I did. As I was speaking, though, I began to have the sense that I wasn’t saying exactly what I wanted to say. I tried to convey confidence through a strong voice and gestures, but I’m
Once upon a time, there was a guy who would find any excuse to hang out in our office. It wasn’t creepy hanging out. He always had a legitimate reason for being there, despite not working for the company. Perhaps he’d be dropping off a book for someone, or coming in for a meeting, or
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE