*Spoiler alert: this post contains part of the plot to the “Avengers: Endgame” movie. It came as a surprise when I received one of the best leadership insights of the week from Thor, the Asgardian god of thunder. Actually, it was from his mother Frigga. During a time-travel back to Asgard in the latest Marvel
The same woman has been cutting my hair for the past 20 years. Over the course of that time, I’ve come to know her as an emotionally resilient single mother. So I was surprised when she told me that she recently left a work-related meeting “feeling empty inside.” It also piqued my interest, because I
Our boys have been working hard at school. After seeing their recent report cards, we wanted to affirm and appreciate them for their good work. We understand basic psychology well enough to know that appreciating their behavior will likely result in more of that behavior. But we’ve also come to realize that placing our appreciative
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE