Last week my two 8-year old boys hit the streets to sell pizzas. They agreed that the money should be raised to pay for their involvement in hockey, and they seemed to understand that it was good to learn to sell. Most of all, they were excited about the $1 commission they’d get on each
We were in a meeting when people started whooping and screaming. In the middle of a weekday, in our office lobby, one of my teammates had gotten engaged. Her boyfriend had borrowed a car identical to the one in the movie Sixteen Candles—her favorite movie—and had dressed up like the boy in the movie. I
Last week you had a difficult interaction with people you care about. Remember it? They were your clients or your colleagues or maybe they were your kids. There was tension in the room, and your behavior affected the situation. How did the story play out? According to a study by Northwestern University, you might actually
I never believed my Dad when he told me that my attitude would change about business when I became an owner. Working hard, delivering value, pleasing others and personal growth were all part of my DNA; that wouldn’t change when I owned a business. Until it did. As an owner, the business is now part
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE