Following last week’s post about finding and attracting clients, the question has surfaced: What personal attributes are critical to implementing an effective client pursuit plan? Sure, you have to be a good communicator, build relationships, organize your activities and have a good attitude…but what do you need to do to play in the big leagues?
Longtime readers of my blog know there’s one element that’s central to every post I write: being human at work. It seems obvious, but sometimes we forget that core common denominator in everything that’s important. And that’s why my blog is about “leading as a human being rather than a human doing.” Recently, I’ve had
Lunch this week with a potential client – first time we’d met. Conversation starts out a bit awkward and choppy. So we make small talk about the weather and family. How can I get this one-hour conversation to the point where he wants to meet again, I think to myself. I ask a question about
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE