The decision to do or not do something, to support or not support something, to spend money or not spend money on something…despite what you might think, these aren’t logical choices. Decisions are made in the emotional/intuitive part of the brain. So how do you get people to change their mind? Emotions Over Logic Research
What scares you? What do you avoid? Or what would you avoid if the opportunity arose? A big speaking engagement? Starting a business? Telling your boss what you really think? Leaving your job? Selling something? Fighting for a cause? Many things can scare me. A lot of them came to the surface for me and
I was part of an ugly exchange a few weeks ago with a delivery driver in my neighborhood. One that taught me the importance of being better instead of bitter, a phrase you may have come across before but paid little attention to until a certain scenario brought it to light. I’m embarrassed to tell
This post was originally published on December 22, 2015, and updated on June 11, 2019. Most people have an ideal self-image—one that often comes from things we admire or dislike in our own parents. Other people can crush this ideal through their criticism and we are wired to protect and defend. This defensive side of
After college, there were two classrooms that changed the trajectory of my life. I could hardly drive to the first course, I was so anxious about taking a public speaking course. But I pored over the material and thought about it between each class. My reaction to the other life-changing class was more like respectful
With the subject line, “Worth Reading,” I dropped everything to read the email my wife sent me last week. She had linked to an article that spoke to the challenges parents have in balancing work and raising kids. My first thought after reading the article: “I’ve really grown in how I appreciate and collaborate with
Your adrenaline is pumping. You hide your eyes and scream out in terror, clutching the arm of the person next to you. Even though you know you’re safe and what you’re seeing is just make believe, a particularly scary horror movie can elicit some pretty strong reactions. So it’s ironic that, from an early age,
I’m a bit paranoid about work. My internal and external customers have short memories, changing demands and long expectations. That’s why our senior leadership team’s unpublished philosophy is: “We are always six months away from mediocrity.” I’m not trying to be a sky-is-falling pessimist, but if you think that “what got you here will get
As the world changes more quickly and gets more competitive, and organizations restructure and retool, we work harder just to stay ahead. We get anxious and hurry, searching for the latest insights, struggling to stay relevant, fighting to protect our joy. As leaders, we feel this intense push and pull every day. And, so do
This age is defined by speed of change and access to information. Our relevance is linked to our ability to process and adapt. Awareness of trends, news, insights and research helps us to strategize and create. And our effectiveness becomes our brand. Amidst change and information, it’s the thought-leader and innovator who will lead. Last week
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE