Recently I’ve been paying more attention to my interior peace — or lack thereof. I’ve been more aware of agitation, restlessness, nervousness, worry, insecurity, discomfort, stress, and frustration. The English word I’ve been using as shorthand for all those feelings is anxiety, which comes from the Latin word for uneasiness and the Greek word ankho,
I’ve recently learned a lot about presenting your value from university admissions tours with my teenage twin boys. In these tours, one of my goals has been to “decode” the structure and flow as the tour guides pitch the school. What I’ve found is that the best tour guides — the ones who captivate a
There I was, kicking off the big meeting, standing anxiously in front of 50 people in a large corporate conference room. I really wanted to engage the group and inspire them to action, but I was worried that my slides had too much detail and that my topic was too complex. Adding to the pressure,
The lone wolf is a classic trope that’s often celebrated in American and other cultures. One example can be found in the new George Clooney-Brad Pitt movie “Wolfs.” While their characters are forced to work together, each is convinced that they’re the only one who can do the job and that they don’t need any
I’m in the process of recruiting people to participate in a few events I’m hosting. I’m aware every time I send an invitee an email that I’m dependent upon them to achieve my goals. It would be easiest to not take on this recruiting effort, or to just blast out some information and hope people
Harvard psychologist Robert Kegan suggests that most people never become high-functioning adults who think for themselves. Becoming a fully functioning adult, according to Kegan, requires transformation away from dependent thinking. He theorizes that people need to transform through five stages (including what drives choices): Stage 1 – Impulsive Mind (immediate gratification) Stage 2 – Imperial
Researchers conducting a study asked humans and monkeys to perform a series of random tasks. To limit their ability to talk to themselves, some of the humans were asked to repeat the words “blah, blah, blah” while performing the tasks. The humans who performed the tasks without repeating “blah, blah, blah” demonstrated all the working
My friend Jamie leads a large technology organization. Last week I joined him for an all-hands Q&A about my latest book, Lead with Influence. Jamie previously read and reviewed the book, so he asked really thoughtful questions that apply especially to knowledge workers. Because so many readers of my posts are in knowledge work and,
Have you ever noticed that the lessons that serve you well in your professional life are often reinforced in the most unexpected circumstances? The other day as I was driving my daughter to school, I reminded her, “Do your best on the standardized reading test today.” “I don’t care about the test,” she replied. “It’s
As I stood waiting to check in for a doctor’s appointment, the front desk staff was enduring a combative patient. He’d come into the office that morning to dispute his bill and was threatening to disparage the clinic on social media for misleading and unfair business practices. It seemed the two women at the front
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE