To help bring about an outcome by providing indirect or unobtrusive assistance and guidance. I was thinking about my favorite skill of a leader, and I came across this definition in Webster’s dictionary. Do you know the skill? Maybe this story will help: I didn’t expect to get much out of a recent meeting I attended. I
“Healthy conflict creates joy.” As my business partner and I stood in front of the team and made that statement, our excitement was a bit tempered by the reaction all around us: There were some enthusiastic nods, but more than a few looked at us in confusion and even disbelief about what we’d just said.
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE