This post was originally published on August 14, 2018. It was modified and republished on July 29, 2019. What is the power of the pause? To put it to light, think about a time when two or more people were cordial and cooperative. That is until someone said something that changed the dynamic. Suddenly, someone
I facilitated a workshop recently on the topic of “Leading Change,” and a senior hospital leader spoke up with a question: “You’ve been talking about gaining cooperation and commitment from people to change,” she said. “But when has that effort gone too far? When do you just need to tell people, ‘This is how it’s
After going through six miscarriages, we’d agreed that we should choose our new baby’s name based on what it meant, not what it sounded like. So when we arrived at the hospital six months ago, we were in full agreement that if our baby was a girl, her name would be Matilda Mae (Matilda meaning
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE