Most of us have far more courage than we ever dreamed we possessed. – Dale Carnegie One of the hardest things I’ve done at work was firing a customer. Oh, man, it took courage. We’d had a good relationship for many years, but then the company hired a new leader to manage the work with
I aspire to brave-hearted leadership, both courageous and emotionally connected. This hinges on whether I am asking: What will enhance my own image? or What is my role in a story larger than myself? The questions played out through the historical relationship between Robert the Bruce and William Wallace, depicted in the movie Braveheart. Robert
You see the giant and the shepherd in the Valley of Elah and your eye is drawn to the man with the sword and the shield and the glittering armor. But so much of what is beautiful and valuable in the world comes from the shepherd, who has more strength and purpose than we ever
Imagine this is your job description: Must interrupt people, usually unsolicited, and try to get them to change or be interested or, most importantly of all, part with their money. Will need to constantly prove yourself, and the people who hold all the cards will often treat you with arrogance in return. To be successful,
It is not the critic who counts; not the man who points out how the strong man stumbles, or where the doer of deeds could have done them better. The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood; who strives valiantly; who
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE