My first “real” job was working the floor at our local Musicland store. When the store closed each day, we’d lower the metal gate to the inside of the Eden Prairie shopping mall. One of my managers, Jeff, would always start the store closing rituals the same way: He’d play Van Halen music super loud.
I admit to feeling relieved last week after I spoke up in a meeting. I had an opinion on the topic and I wanted to add value, be a leader and improve my credibility. The dialogue moved quickly. I had to act fast, be clear and be compelling. Anxiety was building as I considered this
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE