Researchers conducting a study asked humans and monkeys to perform a series of random tasks. To limit their ability to talk to themselves, some of the humans were asked to repeat the words “blah, blah, blah” while performing the tasks. The humans who performed the tasks without repeating “blah, blah, blah” demonstrated all the working
My friend Jamie leads a large technology organization. Last week I joined him for an all-hands Q&A about my latest book, Lead with Influence. Jamie previously read and reviewed the book, so he asked really thoughtful questions that apply especially to knowledge workers. Because so many readers of my posts are in knowledge work and,
Last week a client who leads HR for her company said to me, “I did a hundred things today. Why didn’t anything happen?! I got insurance cards out, reset logins, answered emails, sat through meetings…but I don’t think I drove any meaningful progress.” Ah, the tyranny of the urgent, the whirlwind of demands. It’s a
I work closely with a company that designs and manufactures expensive boats. One of their long-time customers, a large boat dealer, asked for a meeting with them to discuss boat design improvements they believe are needed to sell more boats. The dealer has a long pattern of harsh criticism and negativity. At the same time,
An executive I once reported to made something very clear: His job was to focus one to five years out, my job was to focus three to 12 months ahead, and the people reporting to me were to focus on the current quarter. I remember being somewhat relieved by this limited responsibility, thinking, “I can’t
Our family took a “twilight nature hike” on a trip last year. What could have lasted 15 minutes lasted two hours due to the pace of the guide. “Please stay behind me,” he calmly repeated as we slowly proceeded through the complete darkness. Over and over again, he’d thoughtfully respond to a question or quietly
I took time over the holidays to rest, get organized for the new year, and connect in meaningful ways with family. Having that time, though, opened up space for some unwanted thoughts too. Do you ever allow all your thoughts to flow, even the unwanted ones? Your insecurities, fears, selfish desires, resentments, and uncertainties? The
Last winter I received an email about coaching my daughter’s 10-year-olds fastpitch softball team. I was one of three parents who got the request to step up and be the “head” coach. Since one of the other parents was new to our town and the other was new to coaching, I jumped in to take
Several years ago, a friend invited me to join his exercise group. “It will change your life,” he said. The workouts were early in the morning, very painful and I honestly wasn’t sure I had the guts to keep doing them. Around the time I started participating, the group read Jesse Itzler’s book Living With
My life has been full of terrible misfortunes, most of which never happened. I love that quote by Michel de Montaigne because I used to constantly worry about terrible misfortunes. I had a bad case of the What Ifs. Do you ever suffer from the What Ifs? Do you ruminate on questions like: What if
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE