“You don’t know me but let me tell you why I’m calling.” My suspicions were instantly raised. Chris then explained he had seen me speak at an event and thought I might have contacts in his industry that would lead to a job change. He was warm and professional and quick to his request: “Could
Your organization is made up of human beings. That’s not a radical thought, but sometimes we forget it, even though this basic truth gives us clear signals about how to strengthen our corporate cultures. People need to feel connected to each other and to a broader whole, particularly with so much uncertainty in the world.
Disappointment: the difference between what we expect and what we get. Events, circumstances and people disappoint us and we disappoint ourselves. To move from disappointment to contentment, we have to process our emotions and surrender our expectations. This Mother’s Day, my wife Kari was supposed to be entering her third trimester. We miscarried that baby
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE