There I was in work meeting, talking too much and not being clear. My colleague had said something. I disagreed in a way that antagonized him. He got tense and defensive. My response wasn’t gracious. We felt locked in battle, over-talking, and not listening. In retrospect, it was obvious to me: I was tired and
Sometimes I experience what civil rights leader Howard Thurman meant when he said, “Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.” Like this morning, when I was working with a group of people on their influence skills,
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE