Browsing tag: leadership

Three Keys to Fostering Accountability Across Diverse People Groups


You don’t want to fall short of expectations. And you probably have to rely on other people to help you deliver on your expectations. If those people are different from you, they likely interpret standards and expectations differently. The bottom line: excellence requires consistent accountability for results, and fostering consistent accountability is challenging. A friend

10 American Podcasts You Shouldn’t Live (or Lead) Without


It’s a knowledge economy, and ideas are the birthplace of innovation. Finding opportunities to expand your knowledge will increase your self-awareness, creativity and perspective. As I’ve written before, podcasts are a great place to tap into knowledge. In this post, I’ve curated some of my top sources for respectful, relevant and really good podcasts. Push your

Four Self-Image Messages That Fuel Performance


Self-image drives behavior. As Henry Ford once said, “Whether you think you can, or think you can’t—you’re right.” Leaders who promote a positive self-image in others maximize potential. Period. The leaders I’ve followed in my life—managers, coaches, mentors, parents—have each communicated to me “messages” about who I am. Keep in mind, communicating a message isn’t

My Favorite Leadership Skill: Facilitation


To help bring about an outcome by providing indirect or unobtrusive assistance and guidance. I was thinking about my favorite skill of a leader, and I came across this definition in Webster’s dictionary. Do you know the skill? Maybe this story will help: I didn’t expect to get much out of a recent meeting I attended. I

4 Steps to Influence Without Authority


Leadership is the ability to motivate others to risk, sacrifice and engage. It’s not necessarily a job title or position—there are times when you will have to lead but you won’t have the power structure that generates leverage. So what can you do to influence others in these situations? One strategy is to frame a

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About Matt
MATT NORMAN

Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE