An executive I once reported to made something very clear: His job was to focus one to five years out, my job was to focus three to 12 months ahead, and the people reporting to me were to focus on the current quarter. I remember being somewhat relieved by this limited responsibility, thinking, “I can’t
Last winter I received an email about coaching my daughter’s 10-year-olds fastpitch softball team. I was one of three parents who got the request to step up and be the “head” coach. Since one of the other parents was new to our town and the other was new to coaching, I jumped in to take
I’m renting a log splitter this week. That’s probably a very Minnesotan thing to do. It’s used to divide large cross-sections of trees into logs to be used as firewood. Since I have a time limit on the rental, I need to decide how much effort to spend with each tree slice. Splitting the logs
Thanks to my wife, my kids have better homework habits than I had. They recently told me about how many kids in their class were “freaking out” about an upcoming summative test. “But we,” they explained, “are feeling pretty relaxed about it because we’ve simply been paying attention and grinding out the homework.” I couldn’t
I didn’t use ChatGPT to write this article, unlike my last one. However, I’ve been thinking about ChatGPT “prompt engineers” who make close to $350,000 without any previous professional experience. Essentially, a prompt engineer asks ChatGPT really good questions in order to get really good responses. Call them AI Whisperers. It makes me wonder, do
After my article last week about the five keys to “being heard,” a friend challenged me to write a follow-up on writing an email you want someone to read. Since many people are turning to ChatGPT for marketing and writing support, I thought I’d ask it some questions on the topic. Hope you enjoy this
Recently, after stopping in a hardware store with my sons, one of them pointed out that my accent had shifted. Apparently, without realizing it, I spoke to the man working in the hardware store with a very strong “Minnesota accent.” It was surprising to have this pointed out since I didn’t notice the shift. According
Today I walked my dog around our neighborhood through freezing rain, dirty snow and slushy puddles. Of course, my neighborhood has seen many more pleasant days and many more will come. Knowing that only made me want to escape to one of those days, either past or future. However, I resisted the pull because I’ve
If you were coaching an actor before a performance, you’d have them rehearse their lines. If you were coaching an athlete before a competition, you’d have them practice and train. As a leader, mentor, friend or parent, you also have opportunities to help others improve key skills. Every Leader Is a Coach After nearly 20
What I’m hearing you say is that you would like to win more deals and have greater impact this year. Is that right? Regularly recapping what you’ve heard someone (or a group) say shows that you’re listening and ensures you’ve accurately understood. It can also help people make more progress toward decisions as they agree
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE