Competing priorities are very evident when dealing with a two-year-old. Adults compromise, negotiate, persuade, enforce and request. Two-year-olds demand. Responding to those demands requires great diplomacy. Two-year-olds don’t have patience for unsatisfactory answers. And they don’t take the high road by letting you off the hook. One night last week, my two-year-old told me she
After going through six miscarriages, we’d agreed that we should choose our new baby’s name based on what it meant, not what it sounded like. So when we arrived at the hospital six months ago, we were in full agreement that if our baby was a girl, her name would be Matilda Mae (Matilda meaning
Knowledge is power, so the saying goes. So when Matt DeKam, Senior Commodity Manager at Ingersoll Rand, told me that transparency has been one of the keys to his most successful supplier relationships, I was intrigued. After all, suppliers want to maximize profit, and buyers want to minimize cost. Can they really both meet their
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE