Browsing tag: pain

Leadership Requires Facing the Hard Feelings of Others


Social interactions have been key to human survival for thousands of years. So it’s not surprising that hard feelings like rejection, disapproval or disappointment from others can be nearly intolerable. For example, one executive I know is currently facing the massively difficult task of possibly removing one of his key leaders. Several employees have complained

What Will You Gain from Your Misfortune?


For me, each season brings a different focus. Fall is about starting. Winter is about persisting. Spring is recommitting. And summer is reflecting. This summer, I’ve been reflecting on wins and losses. On the business side of things, there have been heartbreaking losses this year. Just as it is with the defeats themselves, the reflection

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About Matt
MATT NORMAN

Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE