Mary manages a team of experienced people. Her philosophy: “I’m here to remove barriers —to jump in and support my team when they need it.” John works on the team reporting to Mary. He likes working for her because she is supportive, caring and knowledgeable. Mary steps in to help John solve problems, prioritize efforts
I admit to feeling relieved last week after I spoke up in a meeting. I had an opinion on the topic and I wanted to add value, be a leader and improve my credibility. The dialogue moved quickly. I had to act fast, be clear and be compelling. Anxiety was building as I considered this
Structure is essential to inspiring creativity and self-expression. Neuroscientists have recently demonstrated that improvisation occurs when the self-monitoring region of our brain turns off through mastery of a foundational structure. Musician Yo-Yo Ma said, “An innovation, to grow organically from within, has to be based on an intact tradition.” I wish I could fully enjoy
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE