Over the holiday weekend, I got to connect with my dad, who spent his entire career speaking and coaching adults to develop more effective relationships using the Dale Carnegie concepts and methods. We talked about my dad’s belief that we all have levels of relationship “capital” in invisible bank accounts that exist between people. Our
As I turned off my car engine, I panicked. I’d forgotten the name of one of the executives who would be in this meeting! Reassurance came quickly, though, when I realized I could just look it up on our CRM system on my phone. But as I headed into the building with my phone in
I’ve been thinking about our most valuable currency as leaders. It’s not something you can store in banks, lend or steal. It is, however, something you can use and accumulate in a business, whether you’re an individual, a partnership or a corporation. While general accounting principles don’t classify it as such, it is a legitimate
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE