We all have principles that we live our lives by, and it can be really frustrating when others don’t follow them, too. Here’s one of my guiding principles that it seems like few people practice: getting back to people with a clear answer after they’ve asked or offered you something. To me, it’s about showing
Pain is threaded through our lives, including at work, and, if we’re going to lead, we need to be real about pain. It’s hard when people show us their problems. It makes us uncomfortable. Usually, when we are interrupted by the suffering of others, our primary motivation is to reduce our own discomfort as quickly
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE