Last week you had a difficult interaction with people you care about. Remember it? They were your clients or your colleagues or maybe they were your kids. There was tension in the room, and your behavior affected the situation. How did the story play out? According to a study by Northwestern University, you might actually
Last week I spent several weeknights awake much later than normal—all because of a book. On Wednesday night, when the clock hit 11:30, I noticed, for the first time, the library coding on the book in my hands: “Teen Fiction.” A trusted friend had told me I had to read the Hunger Games trilogy, and
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE