As the world changes more quickly and gets more competitive, and organizations restructure and retool, we work harder just to stay ahead. We get anxious and hurry, searching for the latest insights, struggling to stay relevant, fighting to protect our joy. As leaders, we feel this intense push and pull every day. And, so do
We implicitly or explicitly expect a return on every bit of energy, money, time and loyalty. If we don’t get a commensurate material or psychological return, we stop giving. Just like financial analysts who assess risk versus return and results versus expectations, we weigh the expected return for every type of investment we make. Our
Power usually moves down organizational hierarchy and through customers to client-facing teams to support functions. With each pass through level or functional silo, people get further away from the epicenter of strategy and market demand. This distancing pushes people away from the planning process and into need fulfillment. The result is organizations filled with functional
Matt Norman is president of Norman & Associates, which offers Dale Carnegie Training in the North Central US. Dale Carnegie Training is a global organization ...READ MORE